The services of the Meu Frigo King application and platform are provided and granted for use by Frigo King (Eq Tech Equipamentos Ltda., CNPJ 97.396.824/0001-64), holder of the intellectual property over software, website, applications, content, and other assets related to the platform.

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1. Object

The platform aims to license the use of its software, website, applications, and other intellectual property assets, providing tools to assist and streamline the daily lives of its users. The platform is characterized by offering an application and platform for monitoring, tracking, and controlling Frigo King refrigeration equipment equipped with corresponding technology.

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2. Acceptance

This Agreement establishes obligations freely and voluntarily entered into, for an indefinite period, between the platform and the individuals or legal entities, users of the website or application. By using the platform, the user fully accepts these rules and undertakes to observe them, under penalty of applicable penalties. Acceptance of this instrument is essential for access and use of any services provided by the company. If you do not agree with the provisions of this instrument, the user should not use them

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3. User Access

All technical solutions available to the person responsible for the platform will be used to allow access to the service 24 (twenty-four) hours a day, 7 (seven) days a week. However, navigation on the platform or on any of its pages may be interrupted, limited, or suspended for updates, modifications, or any action necessary for its proper functioning.

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4. Registration

Registration Access to the platform's features will require prior registration. When registering, the user must provide complete, recent, and valid data, and it is their sole responsibility to keep said data updated, as well as the user commits to the veracity of the data provided. The user undertakes not to inform their registration data and/or access to the platform to third parties, taking full responsibility for the use made of them. Minors under 18 years of age and those who do not have full legal capacity must previously obtain the express consent of their legal guardians to use the platform and the services or products, and it is their sole responsibility for any access by minors and by those who do not have full legal capacity without prior authorization. By registering, the user expressly declares and guarantees to be fully capable, being able to exercise and enjoy the services and products freely. The user must provide a valid email address, through which the website will carry out all necessary communications. After confirming the registration, the user will have a login and a personal password, which ensures the user individual access to it. Thus, it is the user's exclusive responsibility to maintain said password confidentially and securely, avoiding undue access to personal information. Any and all activities carried out with the use of the password will be the responsibility of the user, who must promptly inform the platform in case of improper use of the respective password. It will not be allowed to assign, sell, rent or transfer, in any way, the account, which is personal and non-transferable. It will be up to the user to ensure that their equipment is compatible with the technical characteristics that enable the use of the platform and the services or products. The user may, at any time, request the cancellation of their registration, which will be carried out as quickly as possible. The user, by accepting the Terms and Privacy Policy, expressly authorizes the platform to collect, use, store, process, assign or use information derived from the use of the services, the website and any platforms, including all information filled in by the user at the time of registration or updating their registration,

 

5. Support

In case of any questions, suggestions, or problems with the use of the platform, the user may contact support through the email frigoking@frigoking.com.br, on business days and hours.

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6. Responsibilities

The user is responsible for:

a) defects or technical flaws originating in the user's own system;

b) the correct use of the platform, services, or products offered, valuing good coexistence, respect, and cordiality among users;

c) compliance with and respect for the set of rules set forth in this General Terms of Use Agreement, in the respective Privacy Policy, and in national and international legislation;

d) protection of access data to their account/profile (login and password). The platform is not responsible for external links contained in its system that may redirect the user to an environment outside its network.

External links or pages that serve commercial or advertising purposes, or any illicit, violent, controversial, pornographic, xenophobic, discriminatory, or offensive information may not be included.

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7. Copyright

This Terms of Use grants users a non-exclusive, non-transferable, and non-sublicensable license to access and use the platform and the services and products made available by it. The structure of the website or application, trademarks, logos, trade names, layouts, graphicsand interface design, images, illustrations, photographs, presentations, videos, written and sound and audio content, software, database, transmission files and any other information and intellectual property rights of the assignor (Eq Tech Equipamentos Ltda.), subject to the terms of the Industrial Property Law (Law No. 9.279/96), Copyright Law (Law No. 9.610/98) and Software Law (Law No. 9.609/98), are duly reserved. These Terms of Use do not assign or transfer any rights to the user, so that access does not generate any intellectual property rights to the user, except for the limited license granted herein. The use of the platform by the user is personal, individual and non-transferable, and any unauthorized use, commercial or non-commercial, is prohibited. Such uses will constitute a violation of the intellectual property rights of Eq Tech Equipamentos Ltda., punishable under the terms of applicable law.

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8. Sanctions

Without prejudice to other applicable legal measures, the assignor may, at any time, warn, suspend, or cancel the user's account:

a) who violates any provision of this Agreement;

b) who fails to fulfill their duties as a user;

c) who has any fraudulent or malicious behavior or that offends third parties.

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9. Termination

Failure to comply with the obligations agreed in this Terms of Use or applicable legislation may, without prior notice, result in immediate unilateral termination by the assignor and the blocking of all services provided to the user.

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10. Changes

The items described in this instrument may be changed, unilaterally and at any time, for any reason.

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11. Privacy Policy

In addition to this Agreement, the user must consent to the provisions contained in the respective Privacy Policy to be presented to all interested parties in the platform interface.

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12. Jurisdiction

For the resolution of disputes arising from this instrument, Brazilian law will be fully applied. Any disputes must be submitted to the forum of the district of Guaramirim/SC.

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