General Information

This Privacy Policy has been prepared in accordance with Federal Law No. 12.965 of April 23, 2014 (Brazilian Civil Rights Framework for the Internet) and Federal Law No. 13.709 of August 14, 2018 (General Personal Data Protection Law).

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Who does this privacy policy apply to?

It applies to all data subjects who use Frigo King's customer service or support services via the website to request service quotes and product quotations and/or who have their personal data processed by Frigo King.

 

What personal data is processed by Frigo King?

The amount and types of data collected vary according to the nature of the relationship that the personal data subject has with Frigo King. Frigo King will collect different data if the data subject is just a website visitor, requesting a service proposal, or already using the services and products offered by Frigo King or for the purpose of carrying out the recruitment and selection process.

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For what purpose do we use your data?

Your data may be used for the following purposes:

• Your email is used to send you the information you requested when filling out the form;

• Frigo King employees may occasionally contact you via email or telephone to provide services;

• Send you messages regarding support or service, such as alerts, notifications, and updates;

• Comply with legal obligations.

• Carry out the recruitment and selection process.

 

Is the personal data used shared? 

The user's personal data may be shared with other companies for the purpose of executing the services provided by Frigo King, which undertakes to treat the data confidentially, within legal limits.

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Security in the processing of the user's personal data.

Frigo King is committed to applying the appropriate technical and organizational measures to protect personal data from unauthorized access and situations of destruction, loss, alteration, communication, or dissemination of such data. To guarantee security, solutions will be adopted that consider: appropriate techniques; the costs of application; the nature, scope, context, and purposes of the processing; and the risks to the user's rights and freedoms.

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The collection of data occurs securely, so that the transmission of data between the server and the user, and in feedback, occurs in a fully encrypted or encrypted manner. However, Frigo King disclaims liability for the exclusive fault of third parties, such as in the case of an attack by hackers or crackers, or the exclusive fault of the user, such as in the case where they themselves transfer their data to a third party. Frigo King also undertakes to notify the user in a timely manner in the event of any type of violation of the security of their personal data that may cause them a high risk to their personal rights and freedoms.

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The violation of personal data is a security breach that causes, accidentally or unlawfully, the destruction, loss, alteration, disclosure, or unauthorized access to personal data transmitted, stored, or subject to any other type of processing. Finally, Frigo King undertakes to treat the user's personal data confidentially, within the legal limits, respecting the purposes already mentioned in this policy.

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Does the Frigo King website use cookies?

Cookies are small text files sent by the website to the user's computer and stored there, with information related to browsing the website. Through cookies, small amounts of information are stored by the user's browser so that our server can read them later. For example, data about the device used by the user, as well as their location and time of access to the website, may be stored. It is important to note that not all cookies contain the user's personal data, as certain types of cookies may be used only for the service to function properly. The information eventually stored in cookies is also considered personal data and all the rules provided for in this Privacy Policy are also applicable to them.

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On the termination of the processing of personal data.

Frigo King processes personal data for the time necessary to fulfill the purpose for which it was collected, according to its legal basis. At the end of the processing, personal data will be deleted, and conservation is authorized in the situations provided for in current legislation.

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Can this privacy policy be changed?

Frigo King reserves the right to modify, at any time, these rules, especially to adapt them to the evolution of the services provided to its customers, whether by making new services available or by suppressing or modifying existing ones. Any alteration and/or update of this Privacy Policy will become effective from the date of its publication on the Frigo King website and must be fully observed by Users.

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What is the contact through which the service user can ask their questions?

If the user has any questions about this privacy policy, they can contact us by email at dpo@frigoking.com.br

 

This version of this Privacy Policy was last updated on: 01/02/2021.

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